Frequently Asked Questions
Everything you need to know about bringing SUKU comfort into your home.
What materials are used in SUKU Home products?
We prioritize natural, breathable materials such as organic bamboo rayonne and cotton poplin. Each piece is hand-dyed and crafted by traditional artisans in Indonesia using sustainable practices.
How should I care for my bedding and loungewear?
To preserve the vibrancy of our hand-dyed colors, we recommend a gentle cold machine wash with mild detergent. Avoid bleach and tumble drying; instead, line dry in the shade to maintain fabric integrity.
Do you offer international shipping?
Yes, SUKU Home ships worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout. Please note that international orders may be subject to local customs duties.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery, provided they are in original, unwashed, and unused condition. Please note that for hygiene reasons, we cannot accept returns on bedding once it has been removed from its packaging.
Are your dyes safe and eco-friendly?
Absolutely. We use a traditional hand-dyeing process that utilizes non-toxic dyes. Because each piece is dyed by hand, slight variations in color and pattern are a hallmark of our artisanal process, making every item unique.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to the carrier's website so you can monitor your delivery's progress.